Grant has spent 35 years growing successful companies in highly competitive markets throughout the U.S. and Australasia. These experiences have forged expertise in areas ranging from mindful leadership to wellbeing.
Leveraging insights from his best selling book, “The Affinity Principle™,” Grant’s authenticity, motivational style and down to earth relatability shine through in his presentations, making him a sought-after speaker for business events, retreats, team trainings and conferences.
Grant has spent 35 years growing successful companies in highly competitive markets throughout the U.S. and Australasia. These experiences have forged expertise in areas ranging from mindful leadership to wellbeing.
Leveraging insights from his best selling book, “The Affinity Principle™,” Grant’s authenticity, motivational style and down to earth relatability shine through in his presentations, making him a sought-after speaker for business events, retreats, team trainings and conferences.
Grant has spent 35 years growing successful companies in highly competitive markets throughout the U.S. and Australasia. Grant’s best-selling and award-winning book, The Affinity Principle™, presents his formula for business success through a mindful, people-centric leadership approach. Grant shares powerful insights with his audiences in areas such as growing customer advocacy, engaging teams and driving profitability.
Much of Grant’s career has centered around the health and wellness sectors, providing a range of topics that encompass healthy lifestyle, mental health, and wellbeing. These sessions are underwritten by real-world successes driving individual, corporate and community wellbeing.
Grant’s authenticity, motivational style and down to earth relatability shine through in his presentations, making him a sought-after speaker for business events, retreats, team trainings and conferences.
Grant has spent 35 years growing successful companies in highly competitive markets throughout the U.S. and Australasia. Grant’s best-selling and award-winning book, The Affinity Principle™, presents his formula for business success through a mindful, people-centric leadership approach. Grant shares powerful insights with his audiences in areas such as growing customer advocacy, engaging teams and driving profitability.
Much of Grant’s career has centered around the health and wellness sectors, providing a range of topics that encompass healthy lifestyle, mental health, and wellbeing. These sessions are underwritten by real-world successes driving individual, corporate and community wellbeing.
Grant’s authenticity, motivational style and down to earth relatability shine through in his presentations, making him a sought-after speaker for business events, retreats, team trainings and conferences.
Grant Gamble is the best kind of speaker. He’s done the work that he talks about. There’s no punditry, just hard-won lessons distilled into meaningful strategies, tools, and tactics.
I initially saw Grant speak at an International Health and Racquet Sports Association (IHRSA) conference in San Francisco. He ranked No.1 among the several hundred speakers that year and I engaged Grant to consult with my company to establish a benchmark Wellness Center on the East Coast of the U.S. Grant subsequently came to work with my company, developing over a dozen wellness campuses up and down the Atlantic Coast. During that period, Grant ran our training division, presented at All Team meetings, and partner corporate events. Grant continued to present independently at international conferences across the globe and never failed to attract glowing reviews. I would confidently recommend Grant as a presenter, trainer, and consultant for companies, and conferences.
Grant spoke at the 2022 Virtual Fitness Industry Technology Summit on digital dashboards and was simply amazing! His presentation took complicated concepts and made them easy to understand and then even easier to implement. His knowledge on net promoter scores and the direct impact on business is second to none. I would have hesitation in having Grant speak at an upcoming event on deep thinking business topics that shape profit.
I first met Grant through the Virginia Council of CEOs. It was a pleasure getting to know him and to learn about his journey. He was exactly the right person to manage a Change Leadership program for my senior leadership team. His approach was inspiring and left a lasting impact. Grant was helpful throughout the process including support before and after his presentations. Grant’s presenting style is authentic, motivational and relatable.
» THE AFFINITY PRINCIPLE™: GROWTH, PERFORMANCE, AND VITALITY FOR YOUR COMPANY
This is Grant’s keynote for business based on his award-winning and best-selling book, “The Affinity Principle”. The message is simple: when you embed “Affinity” into your company, growth, performance and vitality soar.
Creating a consciously positive work environment leads to dramatic decreases in stress, significant increases in team engagement, and increased retention.
When you develop a positive and mindful culture, you will inevitably achieve increased customer satisfaction, higher productivity levels and vastly improved financial performance.
Examples of the measurable benefits that engaged and aligned team members create abound. In a longitudinal study by the Queen’s School of Business where over 110,000 surveys were completed over a ten year period, the study’s data showed that companies demonstrating “Affinity” achieved:
65% increase in share-price
26% lower team member turnover
100% more unsolicited employment applications
20% less absenteeism
15% greater team member productivity
Up to 30% greater customer satisfaction levels
The U.S. Amazon Best Seller, “The Affinity Principle,” was written by Grant to summarize the many elements that drive engagement and alignment in teams. This keynote distills this seminal work into crystal clear takeaways for any team.
Simple, flexible, and applicable tools and techniques abound in this keynote on becoming a “Well-Being.”
A high performing team is usually made up of a group of unique individuals.
This session focuses on how each individual on your team can optimize their personal well-being and performance in key aspects of their lives.
Studies have shown that when people are healthy, both physically and emotionally, they are more functional and resilient at work and in their home.
Grant has spent over 35 years building wellness companies that have sought to change and impact people’s lives in fundamental and functional ways. Grant has distilled this journey of discovery into a powerful keynote that explores achieving optimal well-being through simple and incremental steps.
There are no fad diets, or radical exercise programs associated with Grant’s philosophy. Instead, he shares simple, flexible and applicable tools and techniques gleaned from years of one-on-one, group, community and regional programs he has created and championed.
Come on a journey that blends the National Geographic “Blue Zones” learnings with wildly successful programs for the “Uninitiated” Grant has championed across the U.S. and Australasia. Get inspiration and insights on how to transcend the barriers that have prevented you from achieving your optimal state of wellness.
» If I Could, You Can Too: Inspiration, Motivation, Empowerment
Grant began his journey in business with no formal training and no financial backstops.
At the age of 23, Grant took a business that had failed four times in a row at the same location, with the same team, equipment and facilities, and created a formidable brand in an incredibly competitive industry.
This experience began to shape a business career that has spanned numerous industries and changed innumerable lives.
With a strong focus on people, Grant has defied the odds to help transform companies that were struggling into fully functional powerhouses.
With compelling stories of transformation in industries ranging from hospitality to healthcare, Grant has phenomenal tales of inspiration and motivation that encourage his audiences to see the possibilities within their business challenges.
» Responsible Corporate Citizenship: Making a Difference While Making a Profit
Corporate Citizenship is a powerful movement that builds on the foundations of capitalism.
Sometimes described as “Conscious Capitalism” or “Corporate Social Responsibility”, this movement highlights the inspiration and engagement that occurs when companies look beyond pure profit motivation.
The concept of corporations being good citizens is not new, but truly engaging leadership, stakeholders, team members in a higher purpose has shown to pay enormous dividends for enlightened companies.
Implicit in this extension of corporate responsibility is engagement with the community (local, regional, or even global), good environmental stewardship, and inspired social responsibility.
In this presentation, Grant explores the opportunities and roles of you and your teams in integrating socially responsible underpinnings in key initiatives going forward.
Vision and action melded together with inspiration are key ingredients in achieving organizational goals and “Affinity”.
The visionary leader not only needs to be able to articulate the vision, but they also need to be able to focus resources, manage actions (including their own), and marry their passion and sheer will into reality.
The most critical element in transforming a vision into reality is the creation and stewardship of a talented team.
Grant shares inspiring examples of companies turning their vision into a reality, and the inherent challenges to be faced along that path to prosperity.
The definition of team is both a noun and a verb. And both have applicability in the world of business. The noun, “Team”, describes what you have and what you’re building. And the verb describes the action of teaming up and teamwork. In this talk, Grant connects these elements through the Affinity Principle.
Based on his book, “The Affinity Principle,” Grant shares palpable examples where he has witnessed and experienced the difference between being called and treated as an employee and being called and treated as a team member.
This is not an exploration of semantics. This is a talk that outlines a simple recipe to create a spirit of teamwork within your entire organization.
There are inevitable pinch points when we continue to do things the way we’ve always done them. These glass ceilings are hard to crack and often require a shift in perspective and mindset.
In this presentation, Grant explores ways to work on process improvement and explore opportunities for growth. He explores tactics ranging from delegation to outsourcing, process improvement to systems overhauls, and balancing automation with creativity.
Grant also looks at transitional strategies that allow team members to expand their roles and allow everyone to move up through the organization. This can substantially improve retention and performance in your team, but ensuring the team members you’re promoting are up to the task does involve checks and balances that range from job crafting to safety nets.
Providing and communicating a clear purpose and a consistent set of expectations for team members is not as ubiquitous in business today as you might think.
In early-stage startups, chaos usually reigns. As structure forms and the team grows, plans change and strategy shifts. The rubber’s hitting the road, stress is usually high, and clarity (and “Affinity”) is rare.
Even as companies’ mature clarity of purpose and expectations often becomes more clouded. As clear as the strategy may be in the visionary’s head, oftentimes team members feel ill-informed and unsure of exactly what they should be doing.
Grant has consulted with a wide range of companies from the beverage industry to healthcare and has seen first-hand that lack of clarity and poor communications are consistent, and persistent issues.
If you feel your organization lacks clarity of purpose or expectations, come on this journey with Grant as he shares ways to create “Affinity” for your team.
He will share ways to add context and drive motivation. He’ll show how the ‘why’ provides a much deeper connection than the ‘what’.
Team members need a meaningful common goal that morphs them from a group of individuals each doing a job (potentially in isolation) into a team with a purpose with clear expectations of them and the ideal outcome of their efforts. Grant will show you practical ways to achieve this optimal state in your team.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
There are fundamentals in the creation and nurturing of a culture of community and “Affinity” within an organization.
In this session, Grant shares simple ways to gain cohesion and a more organizational orientation, versus a departmental orientation.
Interdepartmental turf wars are routine in growing companies, and they usually start as a function of conflict in the leadership team. This silo effect dramatically impacts a company’s ability to function optimally.
Grant shares firsthand examples of the impact of ‘silos’ and the many ways in which you can enhance a sense of community, camaraderie and unity among your team even in the most challenging settings.
Simple, flexible, and applicable tools and techniques abound in this keynote on becoming a “Well-Being.”
A high performing team is usually made up of a group of unique individuals.
This session focuses on how each individual on your team can optimize their personal well-being and performance in key aspects of their lives.
Studies have shown that when people are healthy, both physically and emotionally, they are more functional and resilient at work and in their home.
Grant has spent over 35 years building wellness companies that have sought to change and impact people’s lives in fundamental and functional ways. Grant has distilled this journey of discovery into a powerful keynote that explores achieving optimal well-being through simple and incremental steps.
There are no fad diets, or radical exercise programs associated with Grant’s philosophy. Instead, he shares simple, flexible and applicable tools and techniques gleaned from years of one-on-one, group, community and regional programs he has created and championed.
Come on a journey that blends the National Geographic “Blue Zones” learnings with wildly successful programs for the “Uninitiated” Grant has championed across the U.S. and Australasia. Get inspiration and insights on how to transcend the barriers that have prevented you from achieving your optimal state of wellness.
COVID has triggered a spike in anxiety disorders across the globe. This is impacting individuals, households, businesses, and entire communities.
In this session, Grant unpacks what causes anxiety and addresses those things that individuals, family members, companies and communities can influence.
Genetics and trauma are common ingredients of anxiety, but environmental factors such as diet, common lifestyle stressors, and uncertainty, can play significant and ongoing roles as triggers and fuel for anxiety disorders.
Grant shares simple, achievable lifestyle tips that are underwritten by peer reviewed research.
He also elucidates the degree of uncertainty surrounding COVID and how it is at direct odds with our innate need to seek certainty and make contingency plans.
He also brings into focus research which clearly demonstrates that resilience increases when we focus on the things we can change and when we reduce our fixation on those things that are out of our control.
This session is full of simple and practical tools to reduce and better manage this epidemic of anxiety on an individual basis. Grant provides insights and tools to address the environmental factors we can influence and to better bring our attention to the present, where we can reduce the uncertainty that clouds all our minds in these turbulent times.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
Simple, flexible, and applicable tools and techniques abound in this keynote on becoming a “Well-Being.”
A high performing team is usually made up of a group of unique individuals.
This session focuses on how each individual on your team can optimize their personal well-being and performance in key aspects of their lives.
Studies have shown that when people are healthy, both physically and emotionally, they are more functional and resilient at work and in their home.
Grant has spent over 35 years building wellness companies that have sought to change and impact people’s lives in fundamental and functional ways. Grant has distilled this journey of discovery into a powerful keynote that explores achieving optimal well-being through simple and incremental steps.
There are no fad diets, or radical exercise programs associated with Grant’s philosophy. Instead, he shares simple, flexible and applicable tools and techniques gleaned from years of one-on-one, group, community and regional programs he has created and championed.
Come on a journey that blends the National Geographic “Blue Zones” learnings with wildly successful programs for the “Uninitiated” Grant has championed across the U.S. and Australasia. Get inspiration and insights on how to transcend the barriers that have prevented you from achieving your optimal state of wellness.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
COVID has triggered a spike in anxiety disorders across the globe. This is impacting individuals, households, businesses, and entire communities.
In this session, Grant unpacks what causes anxiety and addresses those things that individuals, family members, companies and communities can influence.
Genetics and trauma are common ingredients of anxiety, but environmental factors such as diet, common lifestyle stressors, and uncertainty, can play significant and ongoing roles as triggers and fuel for anxiety disorders.
Grant shares simple, achievable lifestyle tips that are underwritten by peer reviewed research.
He also elucidates the degree of uncertainty surrounding COVID and how it is at direct odds with our innate need to seek certainty and make contingency plans.
He also brings into focus research which clearly demonstrates that resilience increases when we focus on the things we can change and when we reduce our fixation on those things that are out of our control.
This session is full of simple and practical tools to reduce and better manage this epidemic of anxiety on an individual basis. Grant provides insights and tools to address the environmental factors we can influence and to better bring our attention to the present, where we can reduce the uncertainty that clouds all our minds in these turbulent times.
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
» GENERATION GAPS: HOW A DIVERSE TEAM CAN BENEFIT YOUR BRAND
For a long time, we have heard about, and no doubt experienced, “generation gaps”.
Grant approaches this topic from a very different perspective and looks at the opportunities that exist between and across generations. Most companies have a spread of generations across their workforce, and Grant explores the benefits of this cross section.
Some companies are more monochromatic, typically hiring within a narrow band of age.
Grant shows some very tangible ways in which a more age diverse workforce can benefit your brand. He also explores the differences that exist when it comes to retaining, engaging, and understanding different generations in the workforce.
This presentation spans the Baby Boomers through to Post-Millennials and can focus on the areas in which your company has the most relevance.
NOTE: Grant can also cover targeting different generations as customers.
» NURTURING DIVERSITY: A WELL-ROUNDED TEAM LEADS TO A WELL-ROUNDED BRAND
Group think: “The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility.”
Group think means reduced performance and productivity.
This might seem counter-intuitive, but the best decisions come when we gather multiple data points and team members feel free to express a differing opinion without potential retribution.
Whether it’s your Board of Directors, your executive team, or your team itself, diversity is essential. Diversity of opinion, gender, race, disability, of age, etc.
In this presentation, Grant shares anecdotes and graphic examples of the power of diversity in your workplace. Studies abound that support these benefits of greater diversity within companies.
Grant also shares some of the challenges that come with diversity and puts them in perspective.
Fostering different ideas, viewpoints and perspectives demands establishing trust, mutual respect and a culture of inclusion.
Creating this culture of teamwork and respect will promote a positive and productive work environment and Grant shares some simple tools to establish these touchstones.
This talk is a great lead in to implementing a diversity training program. Ongoing diversity training is an essential element in educating your team on the proper way to include and treat people of different backgrounds.
It is antithetical to attract team members who may be significantly different from us or hold alternate views. On some levels, this can evoke a feeling of vulnerability. When we’re surrounded by like-minded people seeing the world the way we do, there’s a certain comfort in that camaraderie.
Yet as we open ourselves up to differing opinions, without fear of vulnerability, we become more resilient. We must understand that we don’t have all the answers and allow for additional points of view to permeate our bubble and confront the inevitable confirmation bias we all have.
Much like a GPS system, if all the data points come from the same single position (or viewpoint), it is hard to get a true perspective on where you’re truly located or how well you’re really performing. With singular viewpoints and lack of diversity, it is increasingly more difficult to prosper in this ever-changing world we find ourselves in today.
Grant will share viable ways to promote and leverage diversity for optimal outcomes and performance.
» Responsible Corporate Citizenship: Making a Difference While Making a Profit
Corporate Citizenship is a powerful movement that builds on the foundations of capitalism.
Sometimes described as “Conscious Capitalism” or “Corporate Social Responsibility”, this movement highlights the inspiration and engagement that occurs when companies look beyond pure profit motivation.
The concept of corporations being good citizens is not new, but truly engaging leadership, stakeholders, team members in a higher purpose has shown to pay enormous dividends for enlightened companies.
Implicit in this extension of corporate responsibility is engagement with the community (local, regional, or even global), good environmental stewardship, and inspired social responsibility.
In this presentation, Grant explores the opportunities and roles of you and your teams in integrating socially responsible underpinnings in key initiatives going forward.
» Great Teamwork: Setting Up a Culture of Communication, Trust and Empathy
A culture of trust, communication and great teamwork starts with mindful leadership.
In this presentation, Grant explores the connection between leadership and teamwork and how to produce a culture of trust and communication. He shares ways to inspire and ignite synergy between leadership and team in order to stimulate cooperation interdepartmentally and between divisions of your company.
Grant delivers this talk in simple, implementable ways that will help your team grow together. This talk can be incorporated with some fun activities exploring the differences and similarities between team members.
Empathy leads to great teamwork. When we get to know each other well, it becomes much easier to work together.
This experiential layer can help reduce friction and develop appreciation and respect across your team.
» HR: TALENT SCOUT, CHEERLEADER AND RELATIONSHIP BUILDER
Hire hard, manage easy.
The need to attract and retain talent has never been as necessary as it is in today’s global market.
Depth and breadth of your talent pool is critical, but how you lead and inspire teamwork will ultimately define your success.
In this presentation, Grant shares powerful methodologies for refining talent acquisition in your company. He also shares some unique perspectives on how to define and attract the right team members to your company.
Furthermore, Grant highlights critical elements of building cohesive and high-performance teams. He also focuses on engagement and retention tools and systems to ensure the talent you have worked so hard to recruit is more likely to stay on your team for the long term.
» EMBRACING CHANGE: OVERCOME FEAR & EVOLVE YOUR BRAND
Change is inevitable. Whether in business or our personal lives, nothing stays the same forever. Helping your team navigate change can be challenging, and yet rewarding.
In this presentation, Grant explores the dynamics of change and how it is seen by a cross section of team members. He shows you how to help those team members who are resistant to navigating this inevitable phenomenon within your company.
Helping your team embrace and leverage change will help you grow your brand and create a more profitable business.
Get your team excited about embracing change today!
» UTILIZING MINDFUL LEADERSHIP PRACTICES TO ACHIEVE AMAZING CUSTOMER EXPERIENCES AND BRAND SUCCESS
Grant demonstrates how to help your team engage and consistently delight your customers and grow your bottom line. He shares anecdotes and insights into delivering incredible customer service.
Grant follows the journey to great customer experiences from recruitment, team selection and engagement, to training and outcomes.
If you’re in the business of service you’ll love this exploration of dialing your service up through TEAM. This presentation can be delivered at a team or management level, depending on your needs.
» THE AFFINITY PRINCIPLE™: GROWTH, PERFORMANCE, AND VITALITY FOR YOUR COMPANY
This is Grant’s keynote for business based on his award-winning and best-selling book, “The Affinity Principle”. The message is simple: when you embed “Affinity” into your company, growth, performance and vitality soar.
Creating a consciously positive work environment leads to dramatic decreases in stress, significant increases in team engagement, and increased retention.
When you develop a positive and mindful culture, you will inevitably achieve increased customer satisfaction, higher productivity levels and vastly improved financial performance.
Examples of the measurable benefits that engaged and aligned team members create abound. In a longitudinal study by the Queen’s School of Business where over 110,000 surveys were completed over a ten year period, the study’s data showed that companies demonstrating “Affinity” achieved:
65% increase in share-price
26% lower team member turnover
100% more unsolicited employment applications
20% less absenteeism
15% greater team member productivity
Up to 30% greater customer satisfaction levels
The U.S. Amazon Best Seller, “The Affinity Principle,” was written by Grant to summarize the many elements that drive engagement and alignment in teams. This keynote distills this seminal work into crystal clear takeaways for any team.
Vision and action melded together with inspiration are key ingredients in achieving organizational goals and “Affinity”.
The visionary leader not only needs to be able to articulate the vision, but they also need to be able to focus resources, manage actions (including their own), and marry their passion and sheer will into reality.
The most critical element in transforming a vision into reality is the creation and stewardship of a talented team.
Grant shares inspiring examples of companies turning their vision into a reality, and the inherent challenges to be faced along that path to prosperity.
» Responsible Corporate Citizenship: Making a Difference While Making a Profit
Corporate Citizenship is a powerful movement that builds on the foundations of capitalism.
Sometimes described as “Conscious Capitalism” or “Corporate Social Responsibility”, this movement highlights the inspiration and engagement that occurs when companies look beyond pure profit motivation.
The concept of corporations being good citizens is not new, but truly engaging leadership, stakeholders, team members in a higher purpose has shown to pay enormous dividends for enlightened companies.
Implicit in this extension of corporate responsibility is engagement with the community (local, regional, or even global), good environmental stewardship, and inspired social responsibility.
In this presentation, Grant explores the opportunities and roles of you and your teams in integrating socially responsible underpinnings in key initiatives going forward.
There are inevitable pinch points when we continue to do things the way we’ve always done them. These glass ceilings are hard to crack and often require a shift in perspective and mindset.
In this presentation, Grant explores ways to work on process improvement and explore opportunities for growth. He explores tactics ranging from delegation to outsourcing, process improvement to systems overhauls, and balancing automation with creativity.
Grant also looks at transitional strategies that allow team members to expand their roles and allow everyone to move up through the organization. This can substantially improve retention and performance in your team, but ensuring the team members you’re promoting are up to the task does involve checks and balances that range from job crafting to safety nets.
» If I Could, You Can Too: Inspiration, Motivation, Empowerment
Grant began his journey in business with no formal training and no financial backstops.
At the age of 23, Grant took a business that had failed four times in a row at the same location, with the same team, equipment and facilities, and created a formidable brand in an incredibly competitive industry.
This experience began to shape a business career that has spanned numerous industries and changed innumerable lives.
With a strong focus on people, Grant has defied the odds to help transform companies that were struggling into fully functional powerhouses.
With compelling stories of transformation in industries ranging from hospitality to healthcare, Grant has phenomenal tales of inspiration and motivation that encourage his audiences to see the possibilities within their business challenges.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
The definition of team is both a noun and a verb. And both have applicability in the world of business. The noun, “Team”, describes what you have and what you’re building. And the verb describes the action of teaming up and teamwork. In this talk, Grant connects these elements through the Affinity Principle.
Based on his book, “The Affinity Principle,” Grant shares palpable examples where he has witnessed and experienced the difference between being called and treated as an employee and being called and treated as a team member.
This is not an exploration of semantics. This is a talk that outlines a simple recipe to create a spirit of teamwork within your entire organization.
» MANAGING YOUR MOST VALUABLE NON-RENEWABLE RESOURCE: TIME
Time management might be the biggest single problem faced by entrepreneurs, leaders, managers and team members today.
Superfluous meetings and emails, interruptions, procrastination and the inability to delegate certain tasks, are the top 5 ‘time wasters’ executives cite.
In this presentation, Grant shares a simple technique that helps you understand your allocation of your most precious resource: TIME. He explores the challenges in reallocating this non-renewable resource and breaking unproductive habits. He covers delegation techniques and tools to help leverage your time and focus your efforts. He also explores some things to add to your list: worthwhile activities that will help you focus and leverage the gift of time with which we are all equally blessed.
Sales training starts with the CEO and threads its way through every layer of your company.
Grant explores “sales” and the many misconceptions that abound in the sales realm. He demonstrates the importance of sales skills for leaders and line personnel.
As with all his presentations, Grant has the ability to customize this talk to the audience you are seeking to address and focus on your key pain points or learning goals.
Whether it’s networking and relationship building or generating referrals, Grant’s wealth of experience across many industries helps him dig into elements as diverse as your sales process all the way through to enhancing communications skills.
» EMBRACING CHANGE: OVERCOME FEAR & EVOLVE YOUR BRAND
Change is inevitable. Whether in business or our personal lives, nothing stays the same forever. Helping your team navigate change can be challenging, and yet rewarding.
In this presentation, Grant explores the dynamics of change and how it is seen by a cross section of team members. He shows you how to help those team members who are resistant to navigating this inevitable phenomenon within your company.
Helping your team embrace and leverage change will help you grow your brand and create a more profitable business.
Get your team excited about embracing change today!
One thing that courses through most teams’ veins is the desire to win. To be part of something special.
This is where shared and well-articulated goals and encouragement can lead teams to significant performance improvements.
However, what works to inspire one team member may not work to inspire another. The performance-oriented company needs to find the resonant frequency teams and individuals need in order to focus their energy on the performance outcomes needed.
This demands that performance-oriented leaders know as many facets of their people and teams as possible.
In this session, Grant illuminates ways to drive dedication and performance through relationships and performance orientation. This ultimately leads to a state of “Affinity” as Grant describes in his best-selling book, “The Affinity Principle”.
» CREATING CULTURAL STEWARDS AND MAINTAINING BRAND INTEGRITY AS YOUR BRAND GROWS
Consistently delivering your brand’s cultural promise to your team members, and in turn to your customers, is hard to do. It gets harder and harder as your company grows.
In this presentation, Grant shares scalable ways to grow and expand your cultural underpinnings and maintain brand integrity.
Grant has grown small, single0-site companies into regional and national icons and carried the cultural integrity through this growth. The power of a healthy corporate culture is undeniable and delivering your brand’s cultural promise through your team is achievable on any scale with the right training and systems in place.
The underpinnings of a great brand are complex, but incredibly important for your team to embrace. Building, or even maintaining a great brand is tied to many elements of your day-to-day operations.
In large measure, strong brands get built through strong culture and great customer experiences.
The process of defining your brand begins in the planning stages, but implementing that vision comes down to your team.
Your marketing team will be critical in this process, but your leadership and team members’ buy in is fundamental.
In this presentation, Grant explores some great brands and how they have achieved brand power and sustainability through their people.
When consulting with companies, one phrase is often repeated to describe systems and methodologies:
“But that’s how we’ve always done it.”
Business and industry are moving at an ever escalating pace and simply doing things the way they’ve always been done rarely aligns with present challenges and demands.
Even though embracing innovation can challenge a company’s need to maintain control, it is actually about doing things we’ve always done more efficiently and effectively.
Being innovative is about solving problems and bottlenecks with creativity, technology, and new ways of thinking about old problems. Innovation is crucial for growth, facing future challenges, and gaining an advantage over competitors.
With innovation comes disruption.
The disruptive nature of innovation can allow companies to transcend their competition.
In this presentation, Grant focuses on disruptive technologies and solutions that illustrate the inherent value of challenging status quo. The challenge for leadership is navigating this rocky path while retaining talent and managing the future workforce and technology needs of the company.
Communication with your team and stake holders is critical in this process of change, and Grant illustrates the way major disruptors have embraced innovation while changing entire industries.
Technology intertwines every element of society, politics and business. Even keeping up within niche sectors can be incredibly hard.
Companies need to be receptive to technological opportunities and understand threats in their space.
As Artificial Intelligence becomes more and more prevalent and autopilot and driverless cars somewhat passé, companies are asking what they can do to keep up, or even get ahead of the opportunities tech can afford them.
Grant brings all this into focus around people and managing teams, while leveraging tech.
In the ever-accelerating race to improve and exceed the achievements of previous generations and iterations of everything, leveraging technology is inevitable.
However, it is our innate agility and creativity as humans that gives us the ability to adapt to this world of augmentation, altered realities, and constant disruption. Provided we’re willing to forego the premise of ‘business as usual’.
Nowhere is this truer than in the leadership stakes.
As much as it may feel as though humans are moving into the background and technology is moving into the foreground, this need for innate creativity and agility ultimately secures our future as leaders and contributors to growth and success in our organizations.
Grant explores the top behaviors of global leaders that drive team dedication and performance and ultimately growth. Learn how your leadership team can cultivate and nurture those attributes.
Customers can be fickle, demanding and seemingly unreasonable at times, however their opinion of your business ultimately determines its future.
Building a customer-centric company is a powerful way to future proof your business.
Providing tools and strategies for your team to become customer-centric will ultimately reduce the incidence of customer complaints, increase the traction you have in the marketplace, and help chart a course into the future based on customer’s needs and wants.
If you are serving your customer’s needs and wants, you in turn are positioning yourself as the preferred provider for the products or services you’re purveying. Happy customers refer their friends, peers, and family, ensuring growth for your company well into the future.
In this session Grant elucidates the benefits of the Net Promoter System and shares firsthand anecdotes and examples from multiple companies he has led that enjoyed industry leading Net Promoter Scores (NPS) and Employee Net Promoter Scores (eNPS) scores. These benchmark scores were not by accident, or coincidence.
Driving customer delight is a process that begins with recruitment and truly never ends.
In today’s highly contested market space customer care defines the brands that have both high profitability and longevity.
Grant also previews well-known NPS leaders such as Starbucks and lesser-known companies such as Zappos (online retail sales) or Voxeo (software and telecom), to outline a formulaic approach to improving NPS numbers and in turn driving growth and profitability.
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
John Maxwell describes “Level 4 Leadership” as “People Development.” He says that when you’re a Level 4 leader, “People follow you because of what you have done for them.”
He then describes Level 5 Leadership as the “Pinnacle of Leadership.” This is where, “People follow you because of who you are and what you represent.”
In both these cases, these leaders are Mentors.
A mentor can help develop leaders directly, or indirectly. In turn, this can inspire those new leaders to perpetuate the cycle of leadership growth, by growing leaders themselves.
What Maxwell would describe as a Level 5 Organization comes from this perpetuation of leadership growth.
Grant will share the intrinsic value of a Level 5 Organization and detail the clear increments needed to establish that perpetual motion of leadership growth in your organization.
The Growth Mindset is an attitude of prosperity and advancement. It is the ‘can do‘ of high-performance teams. When “Affinity” exists within your team, the Growth Mindset follows.
Encouragement, curiosity, and learning are all by-products of “Affinity.” The growth mindset fosters a curiosity and passion for learning that was founded on a belief that intellect, creativity, and even less measurable attributes like love and friendship can be nurtured with passion, hard work and practice.
Grant will explain that when we have the growth mindset, we see failures and setbacks as learning opportunities. And this in and of itself minimizes self-imposed limitations.
He will further expound the fact that growth mindset does not mean that you’re an eternal optimist. It does mean that your passion for stretching yourself, for sticking with it when things aren’t going well, allows you to thrive in the toughest times of your life.
This session is a fun exploration of how to attract “can-do” talent and further develop a Growth Mindset in your business.
We live in a highly competitive, fast moving and fickle business world. What is all the rage today can be sidelined overnight and replaced by bigger, better, smaller, taller alternatives.
The lifecycle of a product or a service enjoying significant market share (without making continued and often significant adjustments) is getting shorter and shorter. Competition and commoditization are escalating at unprecedented rates.
As a result, leaders are continually asked to re-evaluate, re-think, re-tool, re-engineer, and re-birth elements of their products and services, and even their whole companies.
Therefore, innovation must be encouraged within organizations that hope to survive, let alone thrive and create a legacy. Challenging the status quo is a non-negotiable.
In this session, Grant shares the many ways in which to invoke innovation as an essential lever that increases profitability and growth within organizations.
The definition of team is both a noun and a verb. And both have applicability in the world of business. The noun, “Team”, describes what you have and what you’re building. And the verb describes the action of teaming up and teamwork. In this talk, Grant connects these elements through the Affinity Principle.
Based on his book, “The Affinity Principle,” Grant shares palpable examples where he has witnessed and experienced the difference between being called and treated as an employee and being called and treated as a team member.
This is not an exploration of semantics. This is a talk that outlines a simple recipe to create a spirit of teamwork within your entire organization.
» THE AFFINITY PRINCIPLE™: GROWTH, PERFORMANCE, AND VITALITY FOR YOUR COMPANY
This is Grant’s keynote for business based on his award-winning and best-selling book, “The Affinity Principle”. The message is simple: when you embed “Affinity” into your company, growth, performance and vitality soar.
Creating a consciously positive work environment leads to dramatic decreases in stress, significant increases in team engagement, and increased retention.
When you develop a positive and mindful culture, you will inevitably achieve increased customer satisfaction, higher productivity levels and vastly improved financial performance.
Examples of the measurable benefits that engaged and aligned team members create abound. In a longitudinal study by the Queen’s School of Business where over 110,000 surveys were completed over a ten year period, the study’s data showed that companies demonstrating “Affinity” achieved:
65% increase in share-price
26% lower team member turnover
100% more unsolicited employment applications
20% less absenteeism
15% greater team member productivity
Up to 30% greater customer satisfaction levels
The U.S. Amazon Best Seller, “The Affinity Principle,” was written by Grant to summarize the many elements that drive engagement and alignment in teams. This keynote distills this seminal work into crystal clear takeaways for any team.
Providing and communicating a clear purpose and a consistent set of expectations for team members is not as ubiquitous in business today as you might think.
In early-stage startups, chaos usually reigns. As structure forms and the team grows, plans change and strategy shifts. The rubber’s hitting the road, stress is usually high, and clarity (and “Affinity”) is rare.
Even as companies’ mature clarity of purpose and expectations often becomes more clouded. As clear as the strategy may be in the visionary’s head, oftentimes team members feel ill-informed and unsure of exactly what they should be doing.
Grant has consulted with a wide range of companies from the beverage industry to healthcare and has seen first-hand that lack of clarity and poor communications are consistent, and persistent issues.
If you feel your organization lacks clarity of purpose or expectations, come on this journey with Grant as he shares ways to create “Affinity” for your team.
He will share ways to add context and drive motivation. He’ll show how the ‘why’ provides a much deeper connection than the ‘what’.
Team members need a meaningful common goal that morphs them from a group of individuals each doing a job (potentially in isolation) into a team with a purpose with clear expectations of them and the ideal outcome of their efforts. Grant will show you practical ways to achieve this optimal state in your team.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
There are fundamentals in the creation and nurturing of a culture of community and “Affinity” within an organization.
In this session, Grant shares simple ways to gain cohesion and a more organizational orientation, versus a departmental orientation.
Interdepartmental turf wars are routine in growing companies, and they usually start as a function of conflict in the leadership team. This silo effect dramatically impacts a company’s ability to function optimally.
Grant shares firsthand examples of the impact of ‘silos’ and the many ways in which you can enhance a sense of community, camaraderie and unity among your team even in the most challenging settings.
» UTILIZING MINDFUL LEADERSHIP PRACTICES TO ACHIEVE AMAZING CUSTOMER EXPERIENCES AND BRAND SUCCESS
Grant demonstrates how to help your team engage and consistently delight your customers and grow your bottom line. He shares anecdotes and insights into delivering incredible customer service.
Grant follows the journey to great customer experiences from recruitment, team selection and engagement, to training and outcomes.
If you’re in the business of service you’ll love this exploration of dialing your service up through TEAM. This presentation can be delivered at a team or management level, depending on your needs.
» CREATING CULTURAL STEWARDS AND MAINTAINING BRAND INTEGRITY AS YOUR BRAND GROWS
Consistently delivering your brand’s cultural promise to your team members, and in turn to your customers, is hard to do. It gets harder and harder as your company grows.
In this presentation, Grant shares scalable ways to grow and expand your cultural underpinnings and maintain brand integrity.
Grant has grown small, single0-site companies into regional and national icons and carried the cultural integrity through this growth. The power of a healthy corporate culture is undeniable and delivering your brand’s cultural promise through your team is achievable on any scale with the right training and systems in place.
The underpinnings of a great brand are complex, but incredibly important for your team to embrace. Building, or even maintaining a great brand is tied to many elements of your day-to-day operations.
In large measure, strong brands get built through strong culture and great customer experiences.
The process of defining your brand begins in the planning stages, but implementing that vision comes down to your team.
Your marketing team will be critical in this process, but your leadership and team members’ buy in is fundamental.
In this presentation, Grant explores some great brands and how they have achieved brand power and sustainability through their people.
» NURTURING DIVERSITY: A WELL-ROUNDED TEAM LEADS TO A WELL-ROUNDED BRAND
Group think: “The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility.”
Group think means reduced performance and productivity.
This might seem counter-intuitive, but the best decisions come when we gather multiple data points and team members feel free to express a differing opinion without potential retribution.
Whether it’s your Board of Directors, your executive team, or your team itself, diversity is essential. Diversity of opinion, gender, race, disability, of age, etc.
In this presentation, Grant shares anecdotes and graphic examples of the power of diversity in your workplace. Studies abound that support these benefits of greater diversity within companies.
Grant also shares some of the challenges that come with diversity and puts them in perspective.
Fostering different ideas, viewpoints and perspectives demands establishing trust, mutual respect and a culture of inclusion.
Creating this culture of teamwork and respect will promote a positive and productive work environment and Grant shares some simple tools to establish these touchstones.
This talk is a great lead in to implementing a diversity training program. Ongoing diversity training is an essential element in educating your team on the proper way to include and treat people of different backgrounds.
» STRATEGIC THINKING & PROBLEM SOLVING: CREATE A CULTURE OF SOLUTIONS PROVIDERS
Long-term, mid-term and short-term strategic initiatives are essential to maintain focus.
Aligning, prioritizing and focusing resources on these initiatives can be challenging. In this presentation, Grant explores a range of approaches from simple tools to sophisticated information acquisition, analysis and implementation strategies. He also hammers home the importance of maintaining focus and avoiding ‘strategic creep’.
In the fast-paced business environments we compete in today, problem solving skills are essential to keep your team and company on its strategic course.
These course corrections are critical and Grant reviews tried and proven tools and techniques and also explores some unique and innovative ways to create a culture of solution providers.
In the ever-accelerating race to improve and exceed the achievements of previous generations and iterations of everything, leveraging technology is inevitable.
However, it is our innate agility and creativity as humans that gives us the ability to adapt to this world of augmentation, altered realities, and constant disruption. Provided we’re willing to forego the premise of ‘business as usual’.
Nowhere is this truer than in the leadership stakes.
As much as it may feel as though humans are moving into the background and technology is moving into the foreground, this need for innate creativity and agility ultimately secures our future as leaders and contributors to growth and success in our organizations.
Grant explores the top behaviors of global leaders that drive team dedication and performance and ultimately growth. Learn how your leadership team can cultivate and nurture those attributes.
As with most attributes, inspiration can come in many shapes and forms. And what inspires one person doesn’t always inspire another.
According to recent research conducted over three years by Mark Horwitch and Meredith Whipple Callahan at Bain & Company:
“The most inspiring characteristics of leadership emanate from how you connect with others and include attributes such as humility, empathy, listening skills, and vitality.”
The other key point from this study is that you don’t need all 33 characteristics detailed in the study to be inspirational. You can have as few as one.
If your one distinguishing strength is in the top 10% of your peer group, you’re twice as likely to be inspirational.
Obviously, the more strengths you have the more inspirational you can be and the more likely you are to create Affinity. The study shows that any four strengths combined can almost assure your status as an inspirational leader.
Explore these characteristics with Grant in this fun and informative talk about finding and driving inspiration within your organization.
Without trust in your organization, most attributes that define a functional team disappear.
This in turn impacts growth and performance in your company, and ultimately happiness among your team.
In the World Happiness Report 2016, the research team found that lack of social trust significantly undermined a country’s happiness scores. This applies to the microcosm of business equally.
Grant explores the “Triangle of Trust” and other tools to help you grow trust among your team and demonstrate the integrity that underpins your growth goals.
One thing that courses through most teams’ veins is the desire to win. To be part of something special.
This is where shared and well-articulated goals and encouragement can lead teams to significant performance improvements.
However, what works to inspire one team member may not work to inspire another. The performance-oriented company needs to find the resonant frequency teams and individuals need in order to focus their energy on the performance outcomes needed.
This demands that performance-oriented leaders know as many facets of their people and teams as possible.
In this session, Grant illuminates ways to drive dedication and performance through relationships and performance orientation. This ultimately leads to a state of “Affinity” as Grant describes in his best-selling book, “The Affinity Principle”.
Getting everyone playing together in the sandbox is challenging. Done well, it can help engender cooperation and collaboration.
This always takes a delicate balance of diplomacy and candor. As much as dedicated and high performing teams cite diplomacy as a preferred behavior for their leaders, it can cause the leader to hold back on delivering truth bombs that may potentially lead to a better ultimate outcome. These compromises can blur the lines at times.
The diplomatic style can be incredibly important in organizations seeking integration and collaboration. However, it’s not always the best style in start-ups, early stage, and fast-moving organizations.
Grant shares real-world examples of companies spanning the spectrum of that delicate continuum. He then examines how your executive team can help find that balance and amplify your company’s “Affinity”.
» Great Teamwork: Setting Up a Culture of Communication, Trust and Empathy
A culture of trust, communication and great teamwork starts with mindful leadership.
In this presentation, Grant explores the connection between leadership and teamwork and how to produce a culture of trust and communication. He shares ways to inspire and ignite synergy between leadership and team in order to stimulate cooperation interdepartmentally and between divisions of your company.
Grant delivers this talk in simple, implementable ways that will help your team grow together. This talk can be incorporated with some fun activities exploring the differences and similarities between team members.
Empathy leads to great teamwork. When we get to know each other well, it becomes much easier to work together.
This experiential layer can help reduce friction and develop appreciation and respect across your team.
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
Grant has consulted to numerous nascent, struggling, and successful companies over the years. If there was one indelible lesson that he garnered from every one of those experiences, it was the immeasurable value of communication.
During this session Grant will demonstrate the value of strong communication and share ways to build healthy and fruitful communication within your organization.
He will share platforms, tools, mechanisms, and forums to create healthy two-way exchanges throughout your organization.
It is antithetical to attract team members who may be significantly different from us or hold alternate views. On some levels, this can evoke a feeling of vulnerability. When we’re surrounded by like-minded people seeing the world the way we do, there’s a certain comfort in that camaraderie.
Yet as we open ourselves up to differing opinions, without fear of vulnerability, we become more resilient. We must understand that we don’t have all the answers and allow for additional points of view to permeate our bubble and confront the inevitable confirmation bias we all have.
Much like a GPS system, if all the data points come from the same single position (or viewpoint), it is hard to get a true perspective on where you’re truly located or how well you’re really performing. With singular viewpoints and lack of diversity, it is increasingly more difficult to prosper in this ever-changing world we find ourselves in today.
Grant will share viable ways to promote and leverage diversity for optimal outcomes and performance.
» Perpetual Leadership Growth
John Maxwell describes “Level 4 Leadership” as “People Development.” He says that when you’re a Level 4 leader, “People follow you because of what you have done for them.”
He then describes Level 5 Leadership as the “Pinnacle of Leadership.” This is where, “People follow you because of who you are and what you represent.”
In both these cases, these leaders are Mentors.
A mentor can help develop leaders directly, or indirectly. In turn, this can inspire those new leaders to perpetuate the cycle of leadership growth, by growing leaders themselves.
What Maxwell would describe as a Level 5 Organization comes from this perpetuation of leadership growth.
Grant will share the intrinsic value of a Level 5 Organization and detail the clear increments needed to establish that perpetual motion of leadership growth in your organization.
» EMBRACING CHANGE: OVERCOME FEAR & EVOLVE YOUR BRAND
Change is inevitable. Whether in business or our personal lives, nothing stays the same forever. Helping your team navigate change can be challenging, and yet rewarding.
In this presentation, Grant explores the dynamics of change and how it is seen by a cross section of team members. He shows you how to help those team members who are resistant to navigating this inevitable phenomenon within your company.
Helping your team embrace and leverage change will help you grow your brand and create a more profitable business.
Get your team excited about embracing change today!
Simple, flexible, and applicable tools and techniques abound in this keynote on becoming a “Well-Being.”
A high performing team is usually made up of a group of unique individuals.
This session focuses on how each individual on your team can optimize their personal well-being and performance in key aspects of their lives.
Studies have shown that when people are healthy, both physically and emotionally, they are more functional and resilient at work and in their home.
Grant has spent over 35 years building wellness companies that have sought to change and impact people’s lives in fundamental and functional ways. Grant has distilled this journey of discovery into a powerful keynote that explores achieving optimal well-being through simple and incremental steps.
There are no fad diets, or radical exercise programs associated with Grant’s philosophy. Instead, he shares simple, flexible and applicable tools and techniques gleaned from years of one-on-one, group, community and regional programs he has created and championed.
Come on a journey that blends the National Geographic “Blue Zones” learnings with wildly successful programs for the “Uninitiated” Grant has championed across the U.S. and Australasia. Get inspiration and insights on how to transcend the barriers that have prevented you from achieving your optimal state of wellness.
» Great Teamwork: Setting Up a Culture of Communication, Trust and Empathy
A culture of trust, communication and great teamwork starts with mindful leadership.
In this presentation, Grant explores the connection between leadership and teamwork and how to produce a culture of trust and communication. He shares ways to inspire and ignite synergy between leadership and team in order to stimulate cooperation interdepartmentally and between divisions of your company.
Grant delivers this talk in simple, implementable ways that will help your team grow together. This talk can be incorporated with some fun activities exploring the differences and similarities between team members.
Empathy leads to great teamwork. When we get to know each other well, it becomes much easier to work together.
This experiential layer can help reduce friction and develop appreciation and respect across your team.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
There are fundamentals in the creation and nurturing of a culture of community and “Affinity” within an organization.
In this session, Grant shares simple ways to gain cohesion and a more organizational orientation, versus a departmental orientation.
Interdepartmental turf wars are routine in growing companies, and they usually start as a function of conflict in the leadership team. This silo effect dramatically impacts a company’s ability to function optimally.
Grant shares firsthand examples of the impact of ‘silos’ and the many ways in which you can enhance a sense of community, camaraderie and unity among your team even in the most challenging settings.
» HR: TALENT SCOUT, CHEERLEADER AND RELATIONSHIP BUILDER
Hire hard, manage easy.
The need to attract and retain talent has never been as necessary as it is in today’s global market.
Depth and breadth of your talent pool is critical, but how you lead and inspire teamwork will ultimately define your success.
In this presentation, Grant shares powerful methodologies for refining talent acquisition in your company. He also shares some unique perspectives on how to define and attract the right team members to your company.
Furthermore, Grant highlights critical elements of building cohesive and high-performance teams. He also focuses on engagement and retention tools and systems to ensure the talent you have worked so hard to recruit is more likely to stay on your team for the long term.
COVID has triggered a spike in anxiety disorders across the globe. This is impacting individuals, households, businesses, and entire communities.
In this session, Grant unpacks what causes anxiety and addresses those things that individuals, family members, companies and communities can influence.
Genetics and trauma are common ingredients of anxiety, but environmental factors such as diet, common lifestyle stressors, and uncertainty, can play significant and ongoing roles as triggers and fuel for anxiety disorders.
Grant shares simple, achievable lifestyle tips that are underwritten by peer reviewed research.
He also elucidates the degree of uncertainty surrounding COVID and how it is at direct odds with our innate need to seek certainty and make contingency plans.
He also brings into focus research which clearly demonstrates that resilience increases when we focus on the things we can change and when we reduce our fixation on those things that are out of our control.
This session is full of simple and practical tools to reduce and better manage this epidemic of anxiety on an individual basis. Grant provides insights and tools to address the environmental factors we can influence and to better bring our attention to the present, where we can reduce the uncertainty that clouds all our minds in these turbulent times.
As with most attributes, inspiration can come in many shapes and forms. And what inspires one person doesn’t always inspire another.
According to recent research conducted over three years by Mark Horwitch and Meredith Whipple Callahan at Bain & Company:
“The most inspiring characteristics of leadership emanate from how you connect with others and include attributes such as humility, empathy, listening skills, and vitality.”
The other key point from this study is that you don’t need all 33 characteristics detailed in the study to be inspirational. You can have as few as one.
If your one distinguishing strength is in the top 10% of your peer group, you’re twice as likely to be inspirational.
Obviously, the more strengths you have the more inspirational you can be and the more likely you are to create Affinity. The study shows that any four strengths combined can almost assure your status as an inspirational leader.
Explore these characteristics with Grant in this fun and informative talk about finding and driving inspiration within your organization.
Without trust in your organization, most attributes that define a functional team disappear.
This in turn impacts growth and performance in your company, and ultimately happiness among your team.
In the World Happiness Report 2016, the research team found that lack of social trust significantly undermined a country’s happiness scores. This applies to the microcosm of business equally.
Grant explores the “Triangle of Trust” and other tools to help you grow trust among your team and demonstrate the integrity that underpins your growth goals.
One thing that courses through most teams’ veins is the desire to win. To be part of something special.
This is where shared and well-articulated goals and encouragement can lead teams to significant performance improvements.
However, what works to inspire one team member may not work to inspire another. The performance-oriented company needs to find the resonant frequency teams and individuals need in order to focus their energy on the performance outcomes needed.
This demands that performance-oriented leaders know as many facets of their people and teams as possible.
In this session, Grant illuminates ways to drive dedication and performance through relationships and performance orientation. This ultimately leads to a state of “Affinity” as Grant describes in his best-selling book, “The Affinity Principle”.
Grant has consulted to numerous nascent, struggling, and successful companies over the years. If there was one indelible lesson that he garnered from every one of those experiences, it was the immeasurable value of communication.
During this session Grant will demonstrate the value of strong communication and share ways to build healthy and fruitful communication within your organization.
He will share platforms, tools, mechanisms, and forums to create healthy two-way exchanges throughout your organization.
» STRATEGIC THINKING & PROBLEM SOLVING: CREATE A CULTURE OF SOLUTIONS PROVIDERS
Long-term, mid-term and short-term strategic initiatives are essential to maintain focus.
Aligning, prioritizing and focusing resources on these initiatives can be challenging. In this presentation, Grant explores a range of approaches from simple tools to sophisticated information acquisition, analysis and implementation strategies. He also hammers home the importance of maintaining focus and avoiding ‘strategic creep’.
In the fast-paced business environments we compete in today, problem solving skills are essential to keep your team and company on its strategic course.
These course corrections are critical and Grant reviews tried and proven tools and techniques and also explores some unique and innovative ways to create a culture of solution providers.
Grant has consulted to numerous nascent, struggling, and successful companies over the years. If there was one indelible lesson that he garnered from every one of those experiences, it was the immeasurable value of communication.
During this session Grant will demonstrate the value of strong communication and share ways to build healthy and fruitful communication within your organization.
He will share platforms, tools, mechanisms, and forums to create healthy two-way exchanges throughout your organization.
» Great Teamwork: Setting Up a Culture of Communication, Trust and Empathy
A culture of trust, communication and great teamwork starts with mindful leadership.
In this presentation, Grant explores the connection between leadership and teamwork and how to produce a culture of trust and communication. He shares ways to inspire and ignite synergy between leadership and team in order to stimulate cooperation interdepartmentally and between divisions of your company.
Grant delivers this talk in simple, implementable ways that will help your team grow together. This talk can be incorporated with some fun activities exploring the differences and similarities between team members.
Empathy leads to great teamwork. When we get to know each other well, it becomes much easier to work together.
This experiential layer can help reduce friction and develop appreciation and respect across your team.
» THE AFFINITY PRINCIPLE™: How to Increase Your Bottom Line Through Mindful Leadership
This is Grant’s keynote for business based on his award-winning and best-selling book, “The Affinity Principle”. The message is simple: when you embed “Affinity” into your company, growth, performance and vitality soar.
Creating a consciously positive work environment leads to dramatic decreases in stress, significant increases in team engagement, and increased retention.
When you develop a positive and mindful culture, you will inevitably achieve increased customer satisfaction, higher productivity levels and vastly improved financial performance.
Examples of the measurable benefits that engaged and aligned team members create abound. In a longitudinal study by the Queen’s School of Business where over 110,000 surveys were completed over a ten year period, the study’s data showed that companies demonstrating “Affinity” achieved:
65% increase in share-price
26% lower team member turnover
100% more unsolicited employment applications
20% less absenteeism
15% greater team member productivity
Up to 30% greater customer satisfaction levels
The U.S. Amazon Best Seller, “The Affinity Principle,” was written by Grant to summarize the many elements that drive engagement and alignment in teams. This keynote distills this seminal work into crystal clear takeaways for any team.
The definition of team is both a noun and a verb. And both have applicability in the world of business. The noun, “Team”, describes what you have and what you’re building. And the verb describes the action of teaming up and teamwork. In this talk, Grant connects these elements through the Affinity Principle.
Based on his book, “The Affinity Principle,” Grant shares palpable examples where he has witnessed and experienced the difference between being called and treated as an employee and being called and treated as a team member.
This is not an exploration of semantics. This is a talk that outlines a simple recipe to create a spirit of teamwork within your entire organization.
Providing and communicating a clear purpose and a consistent set of expectations for team members is not as ubiquitous in business today as you might think.
In early-stage startups, chaos usually reigns. As structure forms and the team grows, plans change and strategy shifts. The rubber’s hitting the road, stress is usually high, and clarity (and “Affinity”) is rare.
Even as companies’ mature clarity of purpose and expectations often becomes more clouded. As clear as the strategy may be in the visionary’s head, oftentimes team members feel ill-informed and unsure of exactly what they should be doing.
Grant has consulted with a wide range of companies from the beverage industry to healthcare and has seen first-hand that lack of clarity and poor communications are consistent, and persistent issues.
If you feel your organization lacks clarity of purpose or expectations, come on this journey with Grant as he shares ways to create “Affinity” for your team.
He will share ways to add context and drive motivation. He’ll show how the ‘why’ provides a much deeper connection than the ‘what’.
Team members need a meaningful common goal that morphs them from a group of individuals each doing a job (potentially in isolation) into a team with a purpose with clear expectations of them and the ideal outcome of their efforts. Grant will show you practical ways to achieve this optimal state in your team.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
Vision and action melded together with inspiration are key ingredients in achieving organizational goals and “Affinity”.
The visionary leader not only needs to be able to articulate the vision, but they also need to be able to focus resources, manage actions (including their own), and marry their passion and sheer will into reality.
The most critical element in transforming a vision into reality is the creation and stewardship of a talented team.
Grant shares inspiring examples of companies turning their vision into a reality, and the inherent challenges to be faced along that path to prosperity.
Sales training starts with the CEO and threads its way through every layer of your company.
Grant explores “sales” and the many misconceptions that abound in the sales realm. He demonstrates the importance of sales skills for leaders and line personnel.
As with all his presentations, Grant has the ability to customize this talk to the audience you are seeking to address and focus on your key pain points or learning goals.
Whether it’s networking and relationship building or generating referrals, Grant’s wealth of experience across many industries helps him dig into elements as diverse as your sales process all the way through to enhancing communications skills.
Customers can be fickle, demanding and seemingly unreasonable at times, however their opinion of your business ultimately determines its future.
Building a customer-centric company is a powerful way to future proof your business.
Providing tools and strategies for your team to become customer-centric will ultimately reduce the incidence of customer complaints, increase the traction you have in the marketplace, and help chart a course into the future based on customer’s needs and wants.
If you are serving your customer’s needs and wants, you in turn are positioning yourself as the preferred provider for the products or services you’re purveying. Happy customers refer their friends, peers, and family, ensuring growth for your company well into the future.
In this session Grant elucidates the benefits of the Net Promoter System and shares firsthand anecdotes and examples from multiple companies he has led that enjoyed industry leading Net Promoter Scores (NPS) and Employee Net Promoter Scores (eNPS) scores. These benchmark scores were not by accident, or coincidence.
Driving customer delight is a process that begins with recruitment and truly never ends.
In today’s highly contested market space customer care defines the brands that have both high profitability and longevity.
Grant also previews well-known NPS leaders such as Starbucks and lesser-known companies such as Zappos (online retail sales) or Voxeo (software and telecom), to outline a formulaic approach to improving NPS numbers and in turn driving growth and profitability.
In the ever-accelerating race to improve and exceed the achievements of previous generations and iterations of everything, leveraging technology is inevitable.
However, it is our innate agility and creativity as humans that gives us the ability to adapt to this world of augmentation, altered realities, and constant disruption. Provided we’re willing to forego the premise of ‘business as usual’.
Nowhere is this truer than in the leadership stakes.
As much as it may feel as though humans are moving into the background and technology is moving into the foreground, this need for innate creativity and agility ultimately secures our future as leaders and contributors to growth and success in our organizations.
Grant explores the top behaviors of global leaders that drive team dedication and performance and ultimately growth. Learn how your leadership team can cultivate and nurture those attributes.
As with most attributes, inspiration can come in many shapes and forms. And what inspires one person doesn’t always inspire another.
According to recent research conducted over three years by Mark Horwitch and Meredith Whipple Callahan at Bain & Company:
“The most inspiring characteristics of leadership emanate from how you connect with others and include attributes such as humility, empathy, listening skills, and vitality.”
The other key point from this study is that you don’t need all 33 characteristics detailed in the study to be inspirational. You can have as few as one.
If your one distinguishing strength is in the top 10% of your peer group, you’re twice as likely to be inspirational.
Obviously, the more strengths you have the more inspirational you can be and the more likely you are to create Affinity. The study shows that any four strengths combined can almost assure your status as an inspirational leader.
Explore these characteristics with Grant in this fun and informative talk about finding and driving inspiration within your organization.
Without trust in your organization, most attributes that define a functional team disappear.
This in turn impacts growth and performance in your company, and ultimately happiness among your team.
In the World Happiness Report 2016, the research team found that lack of social trust significantly undermined a country’s happiness scores. This applies to the microcosm of business equally.
Grant explores the “Triangle of Trust” and other tools to help you grow trust among your team and demonstrate the integrity that underpins your growth goals.
One thing that courses through most teams’ veins is the desire to win. To be part of something special.
This is where shared and well-articulated goals and encouragement can lead teams to significant performance improvements.
However, what works to inspire one team member may not work to inspire another. The performance-oriented company needs to find the resonant frequency teams and individuals need in order to focus their energy on the performance outcomes needed.
This demands that performance-oriented leaders know as many facets of their people and teams as possible.
In this session, Grant illuminates ways to drive dedication and performance through relationships and performance orientation. This ultimately leads to a state of “Affinity” as Grant describes in his best-selling book, “The Affinity Principle”.
Getting everyone playing together in the sandbox is challenging. Done well, it can help engender cooperation and collaboration.
This always takes a delicate balance of diplomacy and candor. As much as dedicated and high performing teams cite diplomacy as a preferred behavior for their leaders, it can cause the leader to hold back on delivering truth bombs that may potentially lead to a better ultimate outcome. These compromises can blur the lines at times.
The diplomatic style can be incredibly important in organizations seeking integration and collaboration. However, it’s not always the best style in start-ups, early stage, and fast-moving organizations.
Grant shares real-world examples of companies spanning the spectrum of that delicate continuum. He then examines how your executive team can help find that balance and amplify your company’s “Affinity”.
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
» THE AFFINITY PRINCIPLE™: How to Increase Your Bottom Line Through Mindful Leadership
This is Grant’s keynote for business based on his award-winning and best-selling book, “The Affinity Principle”. The message is simple: when you embed “Affinity” into your company, growth, performance and vitality soar.
Creating a consciously positive work environment leads to dramatic decreases in stress, significant increases in team engagement, and increased retention.
When you develop a positive and mindful culture, you will inevitably achieve increased customer satisfaction, higher productivity levels and vastly improved financial performance.
Examples of the measurable benefits that engaged and aligned team members create abound. In a longitudinal study by the Queen’s School of Business where over 110,000 surveys were completed over a ten year period, the study’s data showed that companies demonstrating “Affinity” achieved:
65% increase in share-price
26% lower team member turnover
100% more unsolicited employment applications
20% less absenteeism
15% greater team member productivity
Up to 30% greater customer satisfaction levels
The U.S. Amazon Best Seller, “The Affinity Principle,” was written by Grant to summarize the many elements that drive engagement and alignment in teams. This keynote distills this seminal work into crystal clear takeaways for any team.
Simple, flexible, and applicable tools and techniques abound in this keynote on becoming a “Well-Being.”
A high performing team is usually made up of a group of unique individuals.
This session focuses on how each individual on your team can optimize their personal well-being and performance in key aspects of their lives.
Studies have shown that when people are healthy, both physically and emotionally, they are more functional and resilient at work and in their home.
Grant has spent over 35 years building wellness companies that have sought to change and impact people’s lives in fundamental and functional ways. Grant has distilled this journey of discovery into a powerful keynote that explores achieving optimal well-being through simple and incremental steps.
There are no fad diets, or radical exercise programs associated with Grant’s philosophy. Instead, he shares simple, flexible and applicable tools and techniques gleaned from years of one-on-one, group, community and regional programs he has created and championed.
Come on a journey that blends the National Geographic “Blue Zones” learnings with wildly successful programs for the “Uninitiated” Grant has championed across the U.S. and Australasia. Get inspiration and insights on how to transcend the barriers that have prevented you from achieving your optimal state of wellness.
» If I Could, You Can Too: Inspiration, Motivation, Empowerment
Grant began his journey in business with no formal training and no financial backstops.
At the age of 23, Grant took a business that had failed four times in a row at the same location, with the same team, equipment and facilities, and created a formidable brand in an incredibly competitive industry.
This experience began to shape a business career that has spanned numerous industries and changed innumerable lives.
With a strong focus on people, Grant has defied the odds to help transform companies that were struggling into fully functional powerhouses.
With compelling stories of transformation in industries ranging from hospitality to healthcare, Grant has phenomenal tales of inspiration and motivation that encourage his audiences to see the possibilities within their business challenges.
» UTILIZING MINDFUL LEADERSHIP PRACTICES TO ACHIEVE AMAZING CUSTOMER EXPERIENCES AND BRAND SUCCESS
Grant demonstrates how to help your team engage and consistently delight your customers and grow your bottom line. He shares anecdotes and insights into delivering incredible customer service.
Grant follows the journey to great customer experiences from recruitment, team selection and engagement, to training and outcomes.
If you’re in the business of service you’ll love this exploration of dialing your service up through TEAM. This presentation can be delivered at a team or management level, depending on your needs.
» Responsible Corporate Citizenship: Making a Difference While Making a Profit
Corporate Citizenship is a powerful movement that builds on the foundations of capitalism.
Sometimes described as “Conscious Capitalism” or “Corporate Social Responsibility”, this movement highlights the inspiration and engagement that occurs when companies look beyond pure profit motivation.
The concept of corporations being good citizens is not new, but truly engaging leadership, stakeholders, team members in a higher purpose has shown to pay enormous dividends for enlightened companies.
Implicit in this extension of corporate responsibility is engagement with the community (local, regional, or even global), good environmental stewardship, and inspired social responsibility.
In this presentation, Grant explores the opportunities and roles of you and your teams in integrating socially responsible underpinnings in key initiatives going forward.
There are inevitable pinch points when we continue to do things the way we’ve always done them. These glass ceilings are hard to crack and often require a shift in perspective and mindset.
In this presentation, Grant explores ways to work on process improvement and explore opportunities for growth. He explores tactics ranging from delegation to outsourcing, process improvement to systems overhauls, and balancing automation with creativity.
Grant also looks at transitional strategies that allow team members to expand their roles and allow everyone to move up through the organization. This can substantially improve retention and performance in your team, but ensuring the team members you’re promoting are up to the task does involve checks and balances that range from job crafting to safety nets.
» CREATING CULTURAL STEWARDS AND MAINTAINING BRAND INTEGRITY AS YOUR BRAND GROWS
Consistently delivering your brand’s cultural promise to your team members, and in turn to your customers, is hard to do. It gets harder and harder as your company grows.
In this presentation, Grant shares scalable ways to grow and expand your cultural underpinnings and maintain brand integrity.
Grant has grown small, single0-site companies into regional and national icons and carried the cultural integrity through this growth. The power of a healthy corporate culture is undeniable and delivering your brand’s cultural promise through your team is achievable on any scale with the right training and systems in place.
» Great Teamwork: Setting Up a Culture of Communication, Trust and Empathy
A culture of trust, communication and great teamwork starts with mindful leadership.
In this presentation, Grant explores the connection between leadership and teamwork and how to produce a culture of trust and communication. He shares ways to inspire and ignite synergy between leadership and team in order to stimulate cooperation interdepartmentally and between divisions of your company.
Grant delivers this talk in simple, implementable ways that will help your team grow together. This talk can be incorporated with some fun activities exploring the differences and similarities between team members.
Empathy leads to great teamwork. When we get to know each other well, it becomes much easier to work together.
This experiential layer can help reduce friction and develop appreciation and respect across your team.
Vision and action melded together with inspiration are key ingredients in achieving organizational goals and “Affinity”.
The visionary leader not only needs to be able to articulate the vision, but they also need to be able to focus resources, manage actions (including their own), and marry their passion and sheer will into reality.
The most critical element in transforming a vision into reality is the creation and stewardship of a talented team.
Grant shares inspiring examples of companies turning their vision into a reality, and the inherent challenges to be faced along that path to prosperity.
The definition of team is both a noun and a verb. And both have applicability in the world of business. The noun, “Team”, describes what you have and what you’re building. And the verb describes the action of teaming up and teamwork. In this talk, Grant connects these elements through the Affinity Principle.
Based on his book, “The Affinity Principle,” Grant shares palpable examples where he has witnessed and experienced the difference between being called and treated as an employee and being called and treated as a team member.
This is not an exploration of semantics. This is a talk that outlines a simple recipe to create a spirit of teamwork within your entire organization.
Providing and communicating a clear purpose and a consistent set of expectations for team members is not as ubiquitous in business today as you might think.
In early-stage startups, chaos usually reigns. As structure forms and the team grows, plans change and strategy shifts. The rubber’s hitting the road, stress is usually high, and clarity (and “Affinity”) is rare.
Even as companies’ mature clarity of purpose and expectations often becomes more clouded. As clear as the strategy may be in the visionary’s head, oftentimes team members feel ill-informed and unsure of exactly what they should be doing.
Grant has consulted with a wide range of companies from the beverage industry to healthcare and has seen first-hand that lack of clarity and poor communications are consistent, and persistent issues.
If you feel your organization lacks clarity of purpose or expectations, come on this journey with Grant as he shares ways to create “Affinity” for your team.
He will share ways to add context and drive motivation. He’ll show how the ‘why’ provides a much deeper connection than the ‘what’.
Team members need a meaningful common goal that morphs them from a group of individuals each doing a job (potentially in isolation) into a team with a purpose with clear expectations of them and the ideal outcome of their efforts. Grant will show you practical ways to achieve this optimal state in your team.
Encouragement helps create alignment and shape behavior in far more substantial and sustainable ways than disciplinary styles could ever hope to achieve.
However, encouragement is not praise. Encouragement focuses on improvement and recognition of effort and can be doled out liberally in pursuit of the specific outcome sought.
With encouragement comes a sense of confidence and hope when it is underwritten by the support needed to achieve the designated goal.
Encouragement helps people persevere and in today’s discombobulated world of business, perseverance is more critical than ever.
Grant will share examples of companies built around the simple premise of raising people up and allowing those team members to be the best that they can be.
Watch your profits soar when you focus on raising your people up!
There are fundamentals in the creation and nurturing of a culture of community and “Affinity” within an organization.
In this session, Grant shares simple ways to gain cohesion and a more organizational orientation, versus a departmental orientation.
Interdepartmental turf wars are routine in growing companies, and they usually start as a function of conflict in the leadership team. This silo effect dramatically impacts a company’s ability to function optimally.
Grant shares firsthand examples of the impact of ‘silos’ and the many ways in which you can enhance a sense of community, camaraderie and unity among your team even in the most challenging settings.
» HR: TALENT SCOUT, CHEERLEADER AND RELATIONSHIP BUILDER
Hire hard, manage easy.
The need to attract and retain talent has never been as necessary as it is in today’s global market.
Depth and breadth of your talent pool is critical, but how you lead and inspire teamwork will ultimately define your success.
In this presentation, Grant shares powerful methodologies for refining talent acquisition in your company. He also shares some unique perspectives on how to define and attract the right team members to your company.
Furthermore, Grant highlights critical elements of building cohesive and high-performance teams. He also focuses on engagement and retention tools and systems to ensure the talent you have worked so hard to recruit is more likely to stay on your team for the long term.
» MANAGING YOUR MOST VALUABLE NON-RENEWABLE RESOURCE: TIME
Time management might be the biggest single problem faced by entrepreneurs, leaders, managers and team members today.
Superfluous meetings and emails, interruptions, procrastination and the inability to delegate certain tasks, are the top 5 ‘time wasters’ executives cite.
In this presentation, Grant shares a simple technique that helps you understand your allocation of your most precious resource: TIME. He explores the challenges in reallocating this non-renewable resource and breaking unproductive habits. He covers delegation techniques and tools to help leverage your time and focus your efforts. He also explores some things to add to your list: worthwhile activities that will help you focus and leverage the gift of time with which we are all equally blessed.
» EMBRACING CHANGE: OVERCOME FEAR & EVOLVE YOUR BRAND
Change is inevitable. Whether in business or our personal lives, nothing stays the same forever. Helping your team navigate change can be challenging, and yet rewarding.
In this presentation, Grant explores the dynamics of change and how it is seen by a cross section of team members. He shows you how to help those team members who are resistant to navigating this inevitable phenomenon within your company.
Helping your team embrace and leverage change will help you grow your brand and create a more profitable business.
Get your team excited about embracing change today!
The underpinnings of a great brand are complex, but incredibly important for your team to embrace. Building, or even maintaining a great brand is tied to many elements of your day-to-day operations.
In large measure, strong brands get built through strong culture and great customer experiences.
The process of defining your brand begins in the planning stages, but implementing that vision comes down to your team.
Your marketing team will be critical in this process, but your leadership and team members’ buy in is fundamental.
In this presentation, Grant explores some great brands and how they have achieved brand power and sustainability through their people.
When consulting with companies, one phrase is often repeated to describe systems and methodologies:
“But that’s how we’ve always done it.”
Business and industry are moving at an ever escalating pace and simply doing things the way they’ve always been done rarely aligns with present challenges and demands.
Even though embracing innovation can challenge a company’s need to maintain control, it is actually about doing things we’ve always done more efficiently and effectively.
Being innovative is about solving problems and bottlenecks with creativity, technology, and new ways of thinking about old problems. Innovation is crucial for growth, facing future challenges, and gaining an advantage over competitors.
With innovation comes disruption.
The disruptive nature of innovation can allow companies to transcend their competition.
In this presentation, Grant focuses on disruptive technologies and solutions that illustrate the inherent value of challenging status quo. The challenge for leadership is navigating this rocky path while retaining talent and managing the future workforce and technology needs of the company.
Communication with your team and stake holders is critical in this process of change, and Grant illustrates the way major disruptors have embraced innovation while changing entire industries.
Technology intertwines every element of society, politics and business. Even keeping up within niche sectors can be incredibly hard.
Companies need to be receptive to technological opportunities and understand threats in their space.
As Artificial Intelligence becomes more and more prevalent and autopilot and driverless cars somewhat passé, companies are asking what they can do to keep up, or even get ahead of the opportunities tech can afford them.
Grant brings all this into focus around people and managing teams, while leveraging tech.
» NURTURING DIVERSITY: A WELL-ROUNDED TEAM LEADS TO A WELL-ROUNDED BRAND
Group think: “The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility.”
Group think means reduced performance and productivity.
This might seem counter-intuitive, but the best decisions come when we gather multiple data points and team members feel free to express a differing opinion without potential retribution.
Whether it’s your Board of Directors, your executive team, or your team itself, diversity is essential. Diversity of opinion, gender, race, disability, of age, etc.
In this presentation, Grant shares anecdotes and graphic examples of the power of diversity in your workplace. Studies abound that support these benefits of greater diversity within companies.
Grant also shares some of the challenges that come with diversity and puts them in perspective.
Fostering different ideas, viewpoints and perspectives demands establishing trust, mutual respect and a culture of inclusion.
Creating this culture of teamwork and respect will promote a positive and productive work environment and Grant shares some simple tools to establish these touchstones.
This talk is a great lead in to implementing a diversity training program. Ongoing diversity training is an essential element in educating your team on the proper way to include and treat people of different backgrounds.
» STRATEGIC THINKING & PROBLEM SOLVING: CREATE A CULTURE OF SOLUTIONS PROVIDERS
Long-term, mid-term and short-term strategic initiatives are essential to maintain focus.
Aligning, prioritizing and focusing resources on these initiatives can be challenging. In this presentation, Grant explores a range of approaches from simple tools to sophisticated information acquisition, analysis and implementation strategies. He also hammers home the importance of maintaining focus and avoiding ‘strategic creep’.
In the fast-paced business environments we compete in today, problem solving skills are essential to keep your team and company on its strategic course.
These course corrections are critical and Grant reviews tried and proven tools and techniques and also explores some unique and innovative ways to create a culture of solution providers.
COVID has triggered a spike in anxiety disorders across the globe. This is impacting individuals, households, businesses, and entire communities.
In this session, Grant unpacks what causes anxiety and addresses those things that individuals, family members, companies and communities can influence.
Genetics and trauma are common ingredients of anxiety, but environmental factors such as diet, common lifestyle stressors, and uncertainty, can play significant and ongoing roles as triggers and fuel for anxiety disorders.
Grant shares simple, achievable lifestyle tips that are underwritten by peer reviewed research.
He also elucidates the degree of uncertainty surrounding COVID and how it is at direct odds with our innate need to seek certainty and make contingency plans.
He also brings into focus research which clearly demonstrates that resilience increases when we focus on the things we can change and when we reduce our fixation on those things that are out of our control.
This session is full of simple and practical tools to reduce and better manage this epidemic of anxiety on an individual basis. Grant provides insights and tools to address the environmental factors we can influence and to better bring our attention to the present, where we can reduce the uncertainty that clouds all our minds in these turbulent times.
Customers can be fickle, demanding and seemingly unreasonable at times, however their opinion of your business ultimately determines its future.
Building a customer-centric company is a powerful way to future proof your business.
Providing tools and strategies for your team to become customer-centric will ultimately reduce the incidence of customer complaints, increase the traction you have in the marketplace, and help chart a course into the future based on customer’s needs and wants.
If you are serving your customer’s needs and wants, you in turn are positioning yourself as the preferred provider for the products or services you’re purveying. Happy customers refer their friends, peers, and family, ensuring growth for your company well into the future.
In this session Grant elucidates the benefits of the Net Promoter System and shares firsthand anecdotes and examples from multiple companies he has led that enjoyed industry leading Net Promoter Scores (NPS) and Employee Net Promoter Scores (eNPS) scores. These benchmark scores were not by accident, or coincidence.
Driving customer delight is a process that begins with recruitment and truly never ends.
In today’s highly contested market space customer care defines the brands that have both high profitability and longevity.
Grant also previews well-known NPS leaders such as Starbucks and lesser-known companies such as Zappos (online retail sales) or Voxeo (software and telecom), to outline a formulaic approach to improving NPS numbers and in turn driving growth and profitability.
In the ever-accelerating race to improve and exceed the achievements of previous generations and iterations of everything, leveraging technology is inevitable.
However, it is our innate agility and creativity as humans that gives us the ability to adapt to this world of augmentation, altered realities, and constant disruption. Provided we’re willing to forego the premise of ‘business as usual’.
Nowhere is this truer than in the leadership stakes.
As much as it may feel as though humans are moving into the background and technology is moving into the foreground, this need for innate creativity and agility ultimately secures our future as leaders and contributors to growth and success in our organizations.
Grant explores the top behaviors of global leaders that drive team dedication and performance and ultimately growth. Learn how your leadership team can cultivate and nurture those attributes.
As with most attributes, inspiration can come in many shapes and forms. And what inspires one person doesn’t always inspire another.
According to recent research conducted over three years by Mark Horwitch and Meredith Whipple Callahan at Bain & Company:
“The most inspiring characteristics of leadership emanate from how you connect with others and include attributes such as humility, empathy, listening skills, and vitality.”
The other key point from this study is that you don’t need all 33 characteristics detailed in the study to be inspirational. You can have as few as one.
If your one distinguishing strength is in the top 10% of your peer group, you’re twice as likely to be inspirational.
Obviously, the more strengths you have the more inspirational you can be and the more likely you are to create Affinity. The study shows that any four strengths combined can almost assure your status as an inspirational leader.
Explore these characteristics with Grant in this fun and informative talk about finding and driving inspiration within your organization.
Without trust in your organization, most attributes that define a functional team disappear.
This in turn impacts growth and performance in your company, and ultimately happiness among your team.
In the World Happiness Report 2016, the research team found that lack of social trust significantly undermined a country’s happiness scores. This applies to the microcosm of business equally.
Grant explores the “Triangle of Trust” and other tools to help you grow trust among your team and demonstrate the integrity that underpins your growth goals.
One thing that courses through most teams’ veins is the desire to win. To be part of something special.
This is where shared and well-articulated goals and encouragement can lead teams to significant performance improvements.
However, what works to inspire one team member may not work to inspire another. The performance-oriented company needs to find the resonant frequency teams and individuals need in order to focus their energy on the performance outcomes needed.
This demands that performance-oriented leaders know as many facets of their people and teams as possible.
In this session, Grant illuminates ways to drive dedication and performance through relationships and performance orientation. This ultimately leads to a state of “Affinity” as Grant describes in his best-selling book, “The Affinity Principle”.
Getting everyone playing together in the sandbox is challenging. Done well, it can help engender cooperation and collaboration.
This always takes a delicate balance of diplomacy and candor. As much as dedicated and high performing teams cite diplomacy as a preferred behavior for their leaders, it can cause the leader to hold back on delivering truth bombs that may potentially lead to a better ultimate outcome. These compromises can blur the lines at times.
The diplomatic style can be incredibly important in organizations seeking integration and collaboration. However, it’s not always the best style in start-ups, early stage, and fast-moving organizations.
Grant shares real-world examples of companies spanning the spectrum of that delicate continuum. He then examines how your executive team can help find that balance and amplify your company’s “Affinity”.
Sometimes described as “fully absorbing experiences,” flow states describe the optimal state where we encounter a challenge that is testing our skills, and yet our skills and capacities are such that it is possible to meet this challenge.
If the challenge exceeds our skills, anxiety will rise. Or if our skills exceed the challenge, boredom sets in. In both these cases where the challenge either exceeds or underutilizes our capabilities, we’re not in a flow state.
This quest of Flow applies to you as a leader, to your team members in their daily pursuit of joy in their work, and to your company. When there is a state of Flow, productivity and performance follow.
In this session, Grant shares tools and tips to find and create a state of flow for you, your team, and your company.
Grant has consulted to numerous nascent, struggling, and successful companies over the years. If there was one indelible lesson that he garnered from every one of those experiences, it was the immeasurable value of communication.
During this session Grant will demonstrate the value of strong communication and share ways to build healthy and fruitful communication within your organization.
He will share platforms, tools, mechanisms, and forums to create healthy two-way exchanges throughout your organization.
It is antithetical to attract team members who may be significantly different from us or hold alternate views. On some levels, this can evoke a feeling of vulnerability. When we’re surrounded by like-minded people seeing the world the way we do, there’s a certain comfort in that camaraderie.
Yet as we open ourselves up to differing opinions, without fear of vulnerability, we become more resilient. We must understand that we don’t have all the answers and allow for additional points of view to permeate our bubble and confront the inevitable confirmation bias we all have.
Much like a GPS system, if all the data points come from the same single position (or viewpoint), it is hard to get a true perspective on where you’re truly located or how well you’re really performing. With singular viewpoints and lack of diversity, it is increasingly more difficult to prosper in this ever-changing world we find ourselves in today.
Grant will share viable ways to promote and leverage diversity for optimal outcomes and performance.
» Perpetual Leadership Growth
John Maxwell describes “Level 4 Leadership” as “People Development.” He says that when you’re a Level 4 leader, “People follow you because of what you have done for them.”
He then describes Level 5 Leadership as the “Pinnacle of Leadership.” This is where, “People follow you because of who you are and what you represent.”
In both these cases, these leaders are Mentors.
A mentor can help develop leaders directly, or indirectly. In turn, this can inspire those new leaders to perpetuate the cycle of leadership growth, by growing leaders themselves.
What Maxwell would describe as a Level 5 Organization comes from this perpetuation of leadership growth.
Grant will share the intrinsic value of a Level 5 Organization and detail the clear increments needed to establish that perpetual motion of leadership growth in your organization.
The Growth Mindset is an attitude of prosperity and advancement. It is the ‘can do‘ of high-performance teams. When “Affinity” exists within your team, the Growth Mindset follows.
Encouragement, curiosity, and learning are all by-products of “Affinity.” The growth mindset fosters a curiosity and passion for learning that was founded on a belief that intellect, creativity, and even less measurable attributes like love and friendship can be nurtured with passion, hard work and practice.
Grant will explain that when we have the growth mindset, we see failures and setbacks as learning opportunities. And this in and of itself minimizes self-imposed limitations.
He will further expound the fact that growth mindset does not mean that you’re an eternal optimist. It does mean that your passion for stretching yourself, for sticking with it when things aren’t going well, allows you to thrive in the toughest times of your life.
This session is a fun exploration of how to attract “can-do” talent and further develop a Growth Mindset in your business.
We live in a highly competitive, fast moving and fickle business world. What is all the rage today can be sidelined overnight and replaced by bigger, better, smaller, taller alternatives.
The lifecycle of a product or a service enjoying significant market share (without making continued and often significant adjustments) is getting shorter and shorter. Competition and commoditization are escalating at unprecedented rates.
As a result, leaders are continually asked to re-evaluate, re-think, re-tool, re-engineer, and re-birth elements of their products and services, and even their whole companies.
Therefore, innovation must be encouraged within organizations that hope to survive, let alone thrive and create a legacy. Challenging the status quo is a non-negotiable.
In this session, Grant shares the many ways in which to invoke innovation as an essential lever that increases profitability and growth within organizations.
» GENERATION GAPS: HOW A DIVERSE TEAM CAN BENEFIT YOUR BRAND
For a long time, we have heard about, and no doubt experienced, “generation gaps”.
Grant approaches this topic from a very different perspective and looks at the opportunities that exist between and across generations. Most companies have a spread of generations across their workforce, and Grant explores the benefits of this cross section.
Some companies are more monochromatic, typically hiring within a narrow band of age.
Grant shows some very tangible ways in which a more age diverse workforce can benefit your brand. He also explores the differences that exist when it comes to retaining, engaging, and understanding different generations in the workforce.
This presentation spans the Baby Boomers through to Post-Millennials and can focus on the areas in which your company has the most relevance.
NOTE: Grant can also cover targeting different generations as customers.
Having seen Grant present at numerous international conferences I engaged Grant to consult, speak and train with my company. Grant’s presenting style is very authentic, charismatic, and he never fails to deliver powerful and relevant content to teams and audiences to whom he presents. In fact, his reviews typically outscore the keynotes. No surprise, if you’ve ever seen him present. I would highly recommend Grant as a speaker for any corporate or industry event seeking an expert in wellbeing, lifestyle, team building, and leadership.
The Affinity Principle™ presents a formula for business success through a people-centric, mindful leadership approach. The Affinity Formula is simple: mindful leadership creates an incredible team performance, which leads to an awesome customer experience and that yields great financial results.
The best-selling and award-winning book explores 12 Pillars and Levers of Leadership and Engagement designed to help leaders attract, retain, and optimize talent, and achieve Affinity.
“The Affinity Principle” resonates well with forward-thinking organizations’ leadership and cultural attributes, including my organization, UBC. The visuals and graphics are also compelling and align with how adults prefer to learn. The visuals help the reader retain the content by moving the information from short term memory to long-term memory–this is brilliant—awesome!
Randy Eppard, Ph.D. Ed in Adult Learning
Executive Director,UBC
This is a wonderful book. This should be required reading for anyone who has an interest in personal development and leadership. It’s much more than a one-time read. It’s really a valuable resource on a wide variety of important themes that focus on developing yourself and others. It’s a book that you’ll find yourself going back to over and over. It has application to every industry. The rich content and graphics make for an easy, fun read. The short chapters are perfect for a world that has too much on its mind. Grant has done a wonderful job in putting this together. I can’t recommend this book highly enough.
Tom Perrin, Ph.D.
CEO,Perrin & Associates, Inc.
PEOPLE FIRST, ALWAYS™
#mindfulleadership
#peoplefirstalways
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CUSTOMER EXPERIENCE & TEAM ENGAGEMENT: AFFINITY OS™ | WELLNESS INTEGRATION | MINDFUL LEADERSHIP: "THE AFFINITY PRINCIPLE"