In the often over-saturated and highly competitive fitness and wellness market, the success of clubs hinges on their ability to continuously evolve and adapt to meet the ever-changing needs of both Members and Team Members. For example, I’m sure you know that the number one reason people join a health and wellness club today is their mental health. And I’m also sure you know that Team Member turnover rates in the fitness and wellness industry are at an all time high. It’s also no secret that a true sense of community, or belonging, is the best antidote to stress, anxiety and mental health challenges and your frontline Team Members’ engagement and wellbeing are directly tied to the overall sense of community and kinship within your facilities. Wouldn’t you agree, then, that the fitness and wellness industry has a major problem?